Insta Courier & Logistics Pvt. Ltd.
Telesales Executive
Practice for Telesales Executive
Insta Courier & Logistics Pvt. Ltd.
HR Screening & Basic Fit
20 minutesInitial screening to assess basic qualifications, communication skills, and alignment with the role's requirements. This round also confirms logistical details and sets expectations.
5 minutesTell me about your prior experience in telesales or customer service. What types of products or services were you selling?
5 minutesThis role requires making outbound calls. How comfortable are you with making cold calls and handling potential rejection?
5 minutesWhat are your salary expectations for this role?
All interviews are private and won't be shared with the recruiters.
Sales Acumen & Persuasion Skills
30 minutesThis round assesses the candidate's ability to understand customer needs, present solutions effectively, and close sales. It focuses on practical sales scenarios and objection handling.
5 minutesImagine a customer is hesitant to switch to Insta Courier because they're satisfied with their current provider. How would you convince them to consider our services?
5 minutesHow would you handle a customer who is complaining about a delayed delivery? What steps would you take to resolve the issue and retain their business?
5 minutesDescribe a time when you successfully persuaded a customer to make a purchase, even when they were initially hesitant. What strategies did you use?
All interviews are private and won't be shared with the recruiters.
Behavioral & Cultural Fit
20 minutesThis round explores the candidate's soft skills, teamwork abilities, and alignment with Insta Courier's values. It focuses on past experiences and how the candidate handles workplace situations.
5 minutesDescribe a time when you had to work with a difficult customer or colleague. How did you handle the situation, and what was the outcome?
5 minutesHow do you stay motivated and maintain a positive attitude in a high-pressure sales environment?
5 minutesInsta Courier values teamwork and collaboration. Can you share an example of a time when you successfully collaborated with a team to achieve a common goal?
All interviews are private and won't be shared with the recruiters.